Annexure 23
Dear Investor,
In case of any grievance / complaint against the RTA, please contact the Compliance Officer of the RTA.
Compliance Officer
Ar. Manikandan
BTS Consultancy Services Pvt Limited
F1, 1st Floor, VBN Flats
No. 17, Thirumoorthy Street
T. Nagar, Chennai – 600 017
Email: helpdesk@btsindia.co.in
Phone No: 044 - 47725830
You may also approach the CEO / Director, Mr. C. T. Gopalakrishnan, at btschennai@gmail.com or on Phone No. 91-044 47725830.
If you are not satisfied with the response of the RTA, you can lodge your grievances with SEBI at http://scores.gov.in or write to any SEBI office. For queries, feedback or assistance, please contact the SEBI Office on the Toll Free Helpline at 1800 22 7575 / 1800 266 7575.
Annexure 24 - Escalation Matrix
| Details of | Contact Person | Address | Contact No. | E-mail ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | S. Rameshbabu | BTS Consultancy Services Pvt Limited F1, 1st Floor, VBN Flats No. 17, Thirumoorthy Street T. Nagar, Chennai – 600 017 |
044 – 47725830 | ramesh@btsindia.co.in | Monday to Friday 9.30 to 5.00 |
| Compliance Officer | Ar. Manikandan | BTS Consultancy Services Pvt Limited F1, 1st Floor, VBN Flats No. 17, Thirumoorthy Street T. Nagar, Chennai – 600 017 |
044 – 47725830 | helpdesk@btsindia.co.in | Monday to Friday 9.30 to 5.00 |
| CEO / Director | C. T. Gopalakrishnan | BTS Consultancy Services Pvt Limited F1, 1st Floor, VBN Flats No. 17, Thirumoorthy Street T. Nagar, Chennai – 600 017 |
044 – 47725830 | btschennai@gmail.com | Monday to Friday 9.30 to 5.00 |
Annexure 27
Format for sending the
Designated E-mail ID for Regulatory Communication with SEBI
- The file should be an Excel file.
- The name of the file and the subject of the email shall specify the type of intermediary and the name of the intermediary. For example: “Registrar to an issue – ABC Co. Ltd.”
- The file shall contain the following details:
- Name
- Address
- Category
- Registration No.
- Designated E-mail ID
- Name of Compliance Officer
The file shall be emailed to intermediary@sebi.gov.in.